What Does a Marketing Consultant Do?
The title “marketing consultant” sounds highly paid and professional, but people often have no real idea what a marketing consultant does. What role does a marketing consultant play in an organization? How does a marketing consultant help a company?
One of the reasons this title can seem so vague is because there’s quite a wide range of things a marketing consultant can be responsible for. Here’s a brief overview of some of a marketing consultant’s main responsibilities.
==> Help Identify New Ways to Bring in Customers
Let’s say your client is a local restaurant. They’re doing okay, but want to start bringing in a lot more customers. As a marketing consultant, your job would be to identify new ways to bring in those customers.
You might talk about reaching out to large corporate events for catering. You might start hosting wine tastings. You might start a direct mail coupon campaign. Your job is to figure out how to bring in more customers.
==> Critique Copy and Marketing Materials
A marketing consultant can also be brought in to help critique marketing materials.
Is your client producing a TV commercial? Your role might be to watch the commercial and give feedback. Does it build trust? Does it look professional? Will it drive new customers to the door?
You could also be brought on to help evaluate direct response mail pieces or to evaluate the selling power of a website.
==> Help Maximize Lifetime Customer Value
Another role you might play is in helping maximize lifetime customer value. This generally means helping identify new product opportunities and helping get those products up and running. It could also mean figuring out how to get past customers to buy more.
Getting old customers to buy more often is much, much easier than finding new customers. It’s the “low-hanging fruit” that many marketing consultants go after first.
==> Direct and Manage a Brand
You could also play a role in helping direct and shape a brand. What kind of logo should the company go with? What colors should the company’s brand be? What emotions should the brand evoke?
In addition to shaping the brand, you may also be called on to help protect the brand. If something negative happens that could damage the brand, you could be brought in to help with damage control.
==> Social Media
Social media is a relative newcomer to the scene. Though it’s new, its power can’t be questioned any longer. Yet many “old school” businesses still don’t fully grasp social media. Marketing consultants are often brought on to help bridge that gap.
These are some of the many roles that a marketing consultant might play. The title “marketing consultant” can mean many things. Make sure you know exactly what kind of consultant you want to be before you start looking for clients.