Choosing a mobile service for business is different than choosing a mobile service for personal use. With personal phones, the primary concern is the phone’s features and the price. When it comes to business, however, you need to compare the ROI of what each network offers, as well as take into account the features you need.
==> Understand the True Cost of Bad Reception
One important factor to keep in mind is the true cost of poor reception in business.
Let’s say you have a sales staff of ten. Each sale they make is worth $1,000 to your company. If the average salesperson receives 100 calls a month and on average just one of those calls doesn’t get through and costs a customer relationship, that’s $10,000 a month in lost sales over your whole sales staff.
If a call doesn’t get through, a client could think they’re being ignored. If a call gets dropped, a client could think it’s unprofessional.
The true cost of bad reception in business is much higher than in personal phones. More important than anything else, make sure that whatever service provider you choose has good reception.
Make sure you test areas near your workplace. For example, if you have a parking garage at work and a tunnel going to work, see if the cellphone will work in the garage and in the tunnel.
==> Inquire about Discounts on Bulk
If you’re buying a large amount of phones, you can often get a discount. In fact, you can usually get a discount on both the phones and the phone plan.
If you’re ordering 100 phones or more, contact someone at the carrier who specializes in making such large orders. By cutting out the retailer, you’ll be able to save a lot of money.
==> Practical Phone Considerations
There are a few practical considerations you should think about for phones.
First, hardcore business users tend to prefer the BlackBerry. Its keyboard allows people to type faster than on an iPhone or Android keyboard and the BlackBerry’s security is unmatched.
On the other hand, there are a large number of business applications that only run on the iPhone. Both the Android market and all other markets simply don’t come close.
As a company, you might choose to have universally the same phone. This helps create a sense of unity and corporate identity. On the other hand, allowing staff to choose their own phones can boost morale and helps staff pick the best phone for their own purposes.
These are some of the most important things to consider when you’re choosing a mobile service provider for your business.