With so many small business owners operating online, credibility is important. Credibility helps separate you from your competition. It also helps your business appear larger to your prospects and customers. Credulity gives your customers confidence in you. This confidence and trust results in purchases and profits.
So how do you create this instant credibility? How do you demonstrate to your clients that you can be trusted?
Professional Policies and Procedures
Transparency is a key credibility builder. Consider also including an FAQ page on your site. It may cover much of the same material that your policies and procedures page covers, but that